Inflight WiFi

Spot a WiFi logo while booking your trip or during your flight? This means you can stay connected with your friends and family during the entire flight, even when you’re thousands of feet up in the sky. Read more about how to arrange and use inflight WiFi.

WiFi passes

If there’s WiFi on your flight, you can buy one of the WiFi passes. Which passes are available depends on your destination and the aircraft type you’re flying on. You can purchase your WiFi pass during check-in or once you’ve boarded your flight.

How to connect

You can use the inflight WiFi as soon as you’re seated, or shortly after take-off in some countries. Simply switch your device to aeroplane mode, connect to our WiFi network, and follow the steps popping up on your screen.

Once your device is connected, an “onboard portal” will open. Here, you can activate the Message Pass, or buy your internet pass if you didn't already arrange this beforehand. In this portal, you can also check your latest flight status and book activities for your destination.

We try our best to make sure that you don’t run into any issues when you buy one of our inflight WiFi passes. When something does go wrong, you can request a refund for your purchased pass.

Request a refund for your WiFi pass

Wifi and World Business Class

Frequently asked questions